Frequently Asked Questions
How to Book and Invest in your future with Isis Therapy Training?
1.Click on "Contact a tutor and book" - this will bring up a page with all our tutors contact details on & a list of their venues.
2.Once you find your tutor click on their photo - this will take you to their bookings page. 3.Scroll to the course you want and click on the drop down menu list of dates.
4.The drop down menu will give you a list of dates. You can click on a date and then click "add to cart". Then follow the on screen instructions to pay via PayPal the deposit. The remaining balance is due 2 weeks prior to your training date.
5.OR you can contact your tutor first to arrange an alternative date, in that case once you have agreed a date click on "book alternative date" and click "add to cart". This option will ensure you pay the deposit amount only. (if you just click add to cart, without picking an option you will end up paying the full amount) If your tutor agrees a date with you they will keep it as yours until close of business the next day pending payment of the deposit, after which it will be given to a waiting student.
6.You follow the PayPal instructions to pay. You DO NOT need a PayPal account, just a credit or debit card.
7.Once the payment is received you will get an email from Head Office, this will welcome you to our training school and give you some brief details. Please read this carefully as a reply is required. It will also have an attachment word document entitled "booking form & training agreement" this is for you to complete and return to Head Office within two days of booking. Open form here.
8.Shortly after you will receive the following:
a)A more comprehensive email from your tutor, please read this carefully as a reply is required. It also included details of how to pay the balance which is due 2 weeks prior to the training day. A core manual which you are required to read prior to your training day
b)Your tutor will provide you a copy of your course manual on the day of training; occasionally certificates are ready for the training day for those students who successfully complete the course. Alternatively certificates will arrive approximately 7 to 10 days after training.
9.Enjoy your training with the UK winners of the 2013 and 2011 Best Training School in the Guild Awards of Excellence!
You do not need to be signed up to PayPal to use this service. As long as you have a credit or debit card.
Upon receipt of payment Head Office will email you to ensure we have all the information we need. This is not an automated reply but a personalised one so please be patient.
You will then be contacted by your tutor within 24 hours, this confirmation email will contain information for the day, directions to the venue and other details so that you can make the most of your training with us.
Any queries please contact us.
Please note that if you are booking a course less than 48 hours before the training day you need to contact us first to check if there are places left.
Does the ISIS Diploma allow me to get insurance so that I can practise?
Yes, absolutely, the ISIS Diplomas have been accredited by a variety of external agencies - see our ACCREDITATION page, they are all leading industry associations. They have given us the ability to teach students these courses to practitioner level. On each of our courses the tutor will give you information on where to get good insurance. You will have no trouble finding insurance with our Diplomas.
What about the Reiki Degrees? Will I get insurance with my certificates?
Yes, insurance companies recognize the Reiki qualification as proof that you have been attuned to that level of Reiki. At the moment there is no requirement for Reiki courses to be accredited. If you want to join a Reiki Association they may ask to see the lineage so make sure you take good care of your course manuals.
What if I need a duplicate or replacement certificate ?
Certificates can be replaced. There is a fee of £25 per certificate to cover the cost of reprinting, postage and searching for the student database for information. Payment is made at the time or ordering your certificate. Certificates will say "duplicate" on them. This is for all certificates both massage, holistic and reiki.
Are your Diplomas enough to get me a job?
Yes. Many owners of salons, spas, nail businesses send their staff out on one day intensive courses for their training. You also have the opportunity to be self employed and offer your newly acquired skills as a mobile therapist to friends, families, work mates, doing pamper evenings etc. On the training day you will receive a wealth of information from your tutor. If you have a job in mind then please discuss the training requirements with a future employer prior to booking.
Why should I pick ISIS over another training provider?
ISIS will help you gain membership to professional associations, to gain insurance and we will provide continuing support. Our tutors are fully qualified, highly experienced, they are fully insured and members of professional associations. They are knowledgeable in all areas of the therapy business and can give you ideas for marketing and advice on starting out. The tutors at ISIS are qualified to degree level or above, they are teacher trained via PGCE, City and Guilds, GTP etc and hold assessors and verifiers awards, you can guarantee you will get top quality training from patient intuitive tutors. Our tutors will accommodate all students and their abilities and are highly encouraging, motivating and have a passion and drive for their subject. Most of all they are qualified with teacher status and will facilitate learning to suit your individual needs. Enrol with us today and join the masses of students who have studied with Isis.
Why are your courses are only a few days long, why is this preferable to the long college route?
ISIS Therapy Training provides a fast-track system of training in small groups of students, who really want to learn, this speeds things up considerably. Although we cover the essential theory most of the training is practical. At home you are expected to undertake further study and do lots more practice, which you would otherwise do during your college time. At Isis you get one to one tuition, for instance at college you may enroll for 36 weeks with a class of 30. That's on average 6 minutes one to one attention per week. Over the course that is about 3.5 hours of attention over the duration of the 36 weeks. With Isis doing the same Swedish massage course you get about 12 hours one to one attention. With Isis you pay one flat fee, there are no enrolement costs, no exam registration fees, no uniforms you are pressured into buying and above all there is consistency with your tutor, the same one throughout your course. Of course it is up to your aptitude for learning. Fast Track Accredited Courses are giving people the opportunity to work in a place they would like to work, but not many people can take the time off work to do the long college route, we are in effect really helping those who have a passion for therapies but situations constrain them. Therapists work from the heart, you could get a person to do a five year college course and still not understand the meaning of massage, therapeutic touch and interaction with others. This makes the therapist; other skills associated with the business come from within and cannot be taught at any level, empathy compassion and intuition. Isis over the years have trained lots and lots of students who have gone on to become successful therapists and business people and we are proud to have trained them all.
How much is practical application?
The full day is taken up with primarily demonstrations and practise. You will give and receive the therapy, so you know how it feels and also learn how to give it professionally and successfully and safely.
What time do the courses start and finish?
Start and finish times vary depending on the course you attend and its location and numbers. Most of our one-day courses begin at 10 or 10.30am and finish at either 4pm or 5pm. Classes can and do finish earlier depending on size, odd or even student numbers and other factors. If you have a problem with the time the course starts please let us know and we can see what we can do to accommodate this factor.
What happens if after my course I forget a few things?
We offer all of our students help via email or telephone after our courses. If your tutor passes you on the day then well done! You can join the other students who have graduated through ISIS and have very good careers. If on the day you are not passed, please discuss this privately with your tutor and refer to the terms and conditions with regards to additional opportunities for training. Please be aware that to keep standards impecably high ISIS do thoroughly assess each student.
What should I wear; do I need a Therapy Uniform?
No, you do not need to invest in any special uniform. Your clothes should be comfortable and not restricting movement. Preferably with short sleeves or sleeves you can roll up. Please do not bring excessive jewelry on your course, please try to leave this at home, and also bring something to tie your hair back. Your nails should be clean, tidy and short. Please do not turn up with long acrylic nails for any massage or facial diploma unless you are prepared to remove them! You will receive more information in your welcoming email when you book about the requirements of the course you choose.
Do we get the diploma on the day?
Not automatically, however in most cases our tutors have found that they are distributing diplomas as our student do successfully attain the required standards. If for any reason a tutor feels like more practise is needed then we will arrange a mutually convenient date for you to do the next course that has a spare place. At some of our venues the certificates are posted out on the evening of the course and you will receive these through the post. Please refer to terms and conditions.
What do you do if a tutor is ill and has to cancel the course?
This event is highly unlikely; however our tutors are only human like everyone else and can become ill. But in this unlikely event we will transfer you onto the next course at no extra charge, if you cannot make the alternative date then we will try to pick a date we can train you one to one. Please refer to terms and conditions.
What happens if I have to cancel the course?
Please see the terms and conditions - it is important that you do this.
What if I am late for a course?
If you know you are running a little late due to traffic then please contact your tutor and inform them their contact details will be on the confirmation email they send out when you book. Each person on the course is required to complete their hours of practical tuition so anyone who turns up more than 30 minutes into the start of the course cannot join in and the class will not be held up to wait for you. Please allow time for your journey.
What if I have a complaint about my tutor or training?
If you have a complaint then this must be referred to Isis Head Office. They shall deal with it then appropriately based on the information you provide. You also get the opportunity to complete a student evaluation form once your training is complete. Please refer to terms and conditions about this.
What if I do not have PayPal ?
First of all you do not need a PayPal account to pay online; you just need a debit or a credit card. If you do not want to pay online we can arrange for you to send a cheque. The cheque must arrive within two weeks of the course date so it has plenty of time to be cleared. Please contact us via email if this is how you would like to pay for your courses. All payments must be received prior to the training. This is not negotiable unless you are receiving funding from an external agency.