Beauty & Massage Training - UK
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Frequently Asked Questions
How to Book?
First of all you need to find out where you wish to train, so click on "click here to book your course" then look down the list of sub headings to find the location that you want to train. You will then see a list of courses that are offered by that tutor. Scroll down to the course you want to book on. You will be given a number of options of dates so please select the training date of your choice then click ADD to cart. You can add as many courses as you would like to pay for at any one time. When you are finished then follow the checking out procedures.
You do not need to be signed up to paypal to use this service. As long as you have a credit or debit card.
THEN please go to our contacts page and complete the contacts form, this will enable us to have contact information for you which isn't available on a paypal receipt of payment form.
Upon receipt of payment Head Office will email you to ensure we have all the information we need.
You will then be contacted by your tutor within 24 hours, this confirmation email will contain information for the day, directions to the venue and other details so that you can make the most of your training with us.
Any queries please contact us.
Please note that if you are booking a course less than 48 hours before the training day you need to contact us first to check if there are places left.
Does the ISIS Diploma allow me to get insurance so that I can practise?
Yes, absolutely, the ISIS Diplomas have been accredited by The Guild of Holistic and Beauty Therapists, they are a leading industry association. They have given us the ability to teach students these courses to practitioner level. On each of our courses the tutor will give you information on where to get good insurance. You will have no trouble finding insurance with our Diplomas.
What about the Reiki Degrees? Will I get insurance with my certificates?
Yes, insurance companies recognize the Reiki qualification as proof that you have been attuned to that level of Reiki.
Are your Diplomas enough to get me a job?
Yes, without a doubt. Many owners of salons or nail businesses send their staff out on one day intensive courses for their training. You also have the opportunity to be self employed and offer your newly acquired skills as a mobile therapist.
Why should I pick ISIS over another training provider?
ISIS will help you gain membership to professional associations, to gain insurance and we will provide continuing support. Our tutors are fully qualified, highly experienced, they are fully insured and members of professional associations. They are knowledgeable in all areas of the therapy business and can give you ideas for marketing and advice on starting out. Our tutors will accommodate all students and their abilities and are highly encouraging, motivating and have a passion and drive for their subject. Most of all they are qualified with teacher status and will facilitate learning to suit your individual needs.
Why are your courses only one day?
ISIS provide a fast-track system of training in small groups of students, who really want to learn, this speeds things up considerably.
Although we cover the essential theory most of the training is practical.
At home you are expected to undertake further study and do lots more practice, which you would otherwise do during your college time.
How much is practical application?
The full day is taken up with primarily demonstrations and practise. You will give and receive the therapy, so you know how it feels and also learn how to give it professionally and successfully and safely.
What time do the courses start and finish?
Start and finish times vary depending on the course you attend and its location. Most of our one-day courses begin at 10 or 10.30am and finish at either 4pm or 5pm. Classes can and do finish earlier depending on size, odd or even student numbers and other factors. If you have a problem with the time the course starts please let us know and we can see what we can do to accommodate this factor.
What happens if after my course i forget a few things?
We offer all of our students help via email or telephone after our courses.
What should I wear, do I need a Therapy Uniform?
No, you do not need to invest in any special uniform. Your clothes should be comfortable and not restricting movement. Preferably with short sleeves or sleeves you can roll up. Please do not bring excessive jewellery on your course, please try to leave this at home, and also bring something to tie your hair back. Your Nails should be clean, tidy and short and free from varnish. You will receive more information in your welcoming email when you book about the requirements of the course you choose.
Do we get the diploma on the day?
Not automatically, however in most cases our tutors have found that they are distributing diplomas as our student do successfully attain the required standards. If for any reason a tutor feels like more practise is needed then we will arrange a mutually convenient date for you to do the next course that has a spare place. At some of our venues the certificates are posted out on the evening of the course and you will receive these through the post.
What do you do if a tutor is ill and has to cancel the course?
This event is highly unlikely, however our tutors are only human like everyone else and can become ill. But in this unlikely event we will transfer you onto the next course at no extra charge and be sure to give you at least 72 hours notice. If you cannot make the alternative date then we will issue a full refund.
What happens if i have to cancel the course?
Course payments are strictly non-refundable and non-transferable. Failure to attend a confirmed course will result in the loss of all payments made for that course. In the event of a genuine reason for cancellation – proof may be required, a request for a transfer to a later course will be considered at the discretion of Isis. If the request is successful an administration fee of £10 per course will be charged.
What if I am late for a course?
If you know you are running a little late due to traffic then please contact your tutor and inform them their contact details will be on the confirmation email they send out when you book. Each person on the course is required to complete their hours of practical tuition so anyone who turns up more than 30 mins into the start of the course cannot join in and the class will not be held up to wait for you. Please allow time for your journey.
What if i have a complaint about my tutor or training?
In the unlikely event of this happening all issues will be referred to Head Office and dealt with as appropriate.
What if I do not have paypal ?
First of all you do not need a paypal account to payonline, you just need a debit or a credit card. If you do not want to payonline we can arrange for you to send a cheque. The cheque must arrive within two weeks of the course date so it has plenty of time to be cleared. Please contact us via email if this is how you would like to pay for your courses.